Here at Heavenly Organic we consistently strive to provide you with unsurpassed value. The shipping charges you pay are what it costs us to ship to you. We do not add-on any additional handling charges like so many other stores. When you are ready to checkout from our store, you will be provided with various shipping options from USPS, FedEx, and UPS. If you are not in a hurry and the weight of your purchase is minimal, then USPS will most likely be your best shipping choice. Once the weight goes up, then FedEx or UPS will provide you a better value.

Returns and exchanges are accepted. We want you to be 100% satisfied with your purchase. We are so confident that you will be that we offer a 30 day unconditional money back guarantee. Refunds will be made on new, unused and unwashed products purchased from heavenlyorganic.com that are returned to Heavenly Organic with a copy of the original sales receipt within 30 days from the date of purchase. We do not refund original shipping charges on returned products. We will not be responsible for returned products lost or damaged during shipping, so it is recommended that returned products and exchanges be insured. Return shipping charges are the customer’s responsibility unless there was an error on our part. Sorry, no returns will be accepted after 30 days. Returns will not be accepted without a copy of your sales receipt. Any items returned to us in non-sellable condition will be returned to purchaser at purchaser’s expense.

Sounds too good to be true? Read the fine print and it is. Just kidding, there is no fine print! We know how important an excellent shopping experience and great customer service is. We will do whatever it takes to make sure you are 100% satisfied with your purchase. Please do not hesitate to contact us with any questions. If you need to return or exchange an item, just send us an e-mail and we will promptly reply back with instructions.